Bk99i Terms & Conditions

Bk99i is an online betting and gaming platform serving users in Bangladesh and several other countries. These Terms & Conditions ("Terms") apply to the bk99i website, app, and all related services.

These terms constitute a legal agreement between you (the user) and bk99i. Accessing the platform or using any of its services means you accept these terms.

• These Terms are available in both English and Bengali. In the event of any dispute, the Bengali version shall prevail.
• Bk99i reserves the right to modify these terms at any time.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
• These terms should be read together with our Privacy Policy and Responsible Gaming Policy.

To use bk99i's services, you must create a personal account. All information provided at registration must be accurate, complete, and up to date.

• Each person may register only one account. Multiple accounts are strictly prohibited.
• Keep your login credentials (username and password) strictly confidential. Do not share them with any third party.
• Report any unauthorized access to your account to bk99i immediately.
• You are solely responsible for all activity carried out through your account.
• Providing false information at registration will result in immediate account termination, and any balance may be forfeited.

As part of the KYC (Know Your Customer) process, bk99i may request additional documents to verify your identity at any time. Withdrawals may be put on hold until verification is complete.

Bk99i is strictly for adults aged 18 and above. Account registration or use of the platform by minors is completely prohibited.

• During registration, you will be required to confirm that you are 18 years of age or older.
• Bk99i may request a National ID, passport, or birth certificate to verify your age.
• If a member is found to be underage, their account will be closed immediately and all associated transactions will be voided.
• Anyone found to have assisted a minor in opening an account will also face action.

The following rules apply to all financial transactions on bk99i. All members are required to comply with these terms.

• BKash, Nagad, and Rocket are accepted for deposits. All transactions must be made from a mobile banking account registered in your own name.
• The minimum deposit amount is set according to the guidelines displayed on the platform.
• Withdrawal requests are typically processed within 24 to 72 hours. VIP members receive priority processing.
• The payment method used for withdrawals must match the one used for deposits.
• Withdrawals may be suspended or cancelled if money laundering or fraud is suspected.
• Deposited funds must be used for betting purposes only. Using them as bank transfers is strictly prohibited.

Bk99i offers attractive bonus and promotion deals, but specific terms apply to all of them and must be followed by all members.

• Every bonus offer comes with wagering requirements. Withdrawals from bonus funds will not be permitted until these requirements are met.
• The welcome bonus is available once per person only.
• Attempting to claim bonuses by opening multiple accounts will result in all associated accounts being terminated.
• Bonuses are valid for a limited time. Any bonus that expires will be cancelled automatically.
• Minimum odds requirements may apply to bets placed using bonus funds.
• Bk99i reserves the right to modify, suspend, or cancel any promotion at any time.

For full details on our promotion offers, visit our Promotions Page here.

The following general rules apply to all bets placed on bk99i across all sports. Additional rules may apply for specific sports.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Odds changes apply before a bet is confirmed. Once a bet is confirmed, it will be settled at the original odds regardless of any subsequent changes.
• If incorrect odds are displayed due to a technical error, bk99i reserves the right to settle bets at the correct odds.
• Bk99i is not liable for disconnections during live betting. However, all confirmed bets will be settled correctly.
• Any bet linked to match-fixing or illegal advantage-taking will be voided.

For detailed betting rules on cricket, football, and other sports, please Bet Category here.

Bk99i is committed to maintaining a safe and fair environment. The following activities are strictly prohibited:

• Opening or operating multiple accounts.
• Using a false identity to claim bonus offers.
• Placing bets using automated bots or software.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Stealing information from or defrauding other members.
• Engaging in money laundering or any illegal financial activity.
• Harassing, intimidating, or insulting other members.
• Attempting to gain an unfair advantage by exploiting uncertain information (arbitrage betting).

Bk99i reserves the right to suspend or permanently close any account in the following circumstances:

• In the event of any breach of these Terms & Conditions.
• Failure to cooperate with the KYC verification process.
• Extended account inactivity (dormant account).
• When a member requests account closure themselves.
• Due to a court order or government directive.

You may request to close your account at any time. Any remaining balance will be returned in accordance with the standard process.

Bk99i treats the security of your personal information as a top priority. Your data is collected, stored, and used in accordance with our Privacy Policy.

• Your personal information is never sold to any third party.
• Your information is used solely for service delivery, KYC verification, and compliance with legal obligations.
• Our servers are protected by SSL encryption.

For more details, visit our Privacy Policy read it.

Bk99i accepts no liability in the following circumstances:

• Loss of bets due to internet disconnection or device failure.
• Delays caused by third-party service failures (payment gateways).
• Temporary service interruption due to an unexpected technical failure.
• If account credentials are compromised due to the user's own negligence.

That said, we always strive to resolve any issues promptly and provide fair compensation to members wherever possible.

Bk99i may update these Terms & Conditions at any time. Members will be notified of any changes through the following methods:

• A notice will be published on the website.
• A notification will be sent to your registered email address.
• Pop-up notifications may be shown at the time of login.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or complaints about these Terms & Conditions, please get in touch with us. bk99i's support team is available 24/7, seven days a week.

• Email: support@bk99i.com
• Live Chat: Available directly on the platform
• Help Center: /help-center

An initial response is typically provided within 48 hours of submitting a complaint. Complex matters may take longer to resolve, but we will keep you informed throughout.