Bk99i Privacy Policy

Bk99i (referred to as "we", "us", or "the platform") is an online betting and gaming service provider. This Privacy Policy applies to the bk99i website, mobile app, and all associated services.

We believe you should have full control over your personal data. This Privacy Policy sets out in clear, plain English exactly what information we collect, why we collect it, and how we keep it safe.

By continuing to use our platform, you are considered to have accepted this Privacy Policy. If you do not agree, please refrain from using the platform.

Bk99i may collect your information in several ways. These are broken down by category below:

a) Information you provide directly:

• Name, Date of Birth, Nationality
• Email address and mobile number
• Address & Postcode
• Payment Information (Mobile Banking Number)
• KYC Documents (National ID, Passport)
• Information Provided When Contacting Support

b) Automatically Collected Data:

• IP Address & Device Information
• Browser type and operating system
• Pages you visited on the platform and how long you spent on them
• Betting History & Transaction Records
• Login time and location data

c) From Third Parties:

• Transaction confirmation data from payment processors
• KYC Data from Identity Verification Agencies
• Risk score from fraud prevention agencies

Bk99i uses the information covered in this Privacy Policy for the following purposes. Each purpose is backed by a legal or operational basis:

If you no longer wish to receive marketing messages, visit our Help Center You may opt out by contacting us.

Bk99i uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

Cookies We Use:

• Essential Cookies: Required for login sessions and security. The platform cannot function without these.
• Performance Cookies: For monitoring page load speed and identifying errors.
• Functional Cookies: To remember your preferred language, timezone, and settings.
• Analytics Cookies: To understand how pages are being used (anonymous data).

You can disable all non-essential cookies at any time through your browser settings. Note that doing so may affect the functionality of certain features.

Bk99i never sells your personal data. However, information may be shared in limited, specific circumstances:

• Payment Processors: With mobile banking services such as bKash, Nagad, and Rocket, solely for transaction confirmation.
• KYC Verification Providers: With authorized third parties to verify identity and age.
• Law Enforcement Agencies: As required by court order or government directive.
• Fraud Prevention Agencies: To maintain the security of the platform.
• Business Successors: In the event of a company merger or acquisition, you will be informed in advance.

Even in these cases, only the minimum necessary information is shared — never a full profile. All third parties are contractually bound to uphold our privacy standards.

To protect your privacy on bk99i, we have implemented multi-layered security measures covering both technical and administrative safeguards.

• SSL/TLS Encryption: 256-bit encryption is applied during all data transmission.
• AES Encryption: Sensitive data stored on our servers is kept in encrypted form.
• Firewall & DDoS Protection: Advanced firewalls are active to prevent unauthorized access.
• Regular Security Audits: Regular system audits are conducted by independent third parties.
• Staff Training: All staff are trained and bound by contract on data handling.
• Access Control: Only authorized personnel have access to specific data.
• Two-Step Verification: Additional verification is required to access sensitive information.

You have several important rights regarding your personal data. bk99i respects these rights and makes them easy to exercise:

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You can export your information in a portable format.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Withdraw Consent: You may withdraw your consent at any time.

To exercise these rights, please Help Center Reach out to us and we'll respond within 30 days of your request. In some cases, legal obligations may prevent us from deleting certain data entirely.

We retain your data only for as long as necessary — no longer. Retention periods vary depending on the type of data:

• Account Information: For the duration of active account use and for 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Support Conversations: Up to 2 years after a matter is resolved.
• Cookie Data: 30 days to 1 year (depending on cookie type).

Once the retention period expires, data is automatically deleted securely or irreversibly anonymized.

Bk99i is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is carried out at the time of registration.
• If we become aware that any minor's data has been collected, we delete it immediately.
• Parents who have concerns are welcome to contact us.

Bk99i may update this Privacy Policy when necessary. You will be notified of any changes through the following methods:

• A clear notice will be published on the website.
• A notification will be sent to your registered email address.
• For major changes, you will be notified at least 7 days in advance.

Continued use of the platform after any changes constitutes acceptance of the updated policy. Always check the "Last Updated" date at the top of the page to ensure you are reading the latest version.

For any privacy-related questions, complaints, or rights requests, please get in touch with us:

• Email: privacy@bk99i.com
• Live Chat: Available directly on the platform (24/7)
• Help Center: /help-center

Privacy requests are typically responded to within 30 days. If a matter requires more time, we will notify you in advance.